We currently have a need for a Senior Application Coordinator in support of our professional billing and hospital billing software (specifically Resolute, Epic’s product for billing). As a Senior Application Coordinator you will be responsible for achieving an in-depth knowledge of the Resolute software to provide second level support to the entire revenue cycle. In addition, this role has the following responsibilities:
1)Leads or participates in small business and IT teams towards solution and implementation
2)Serves as a bridge to the end users, to our clients, business partners, and vendors
3)Serves as the primary support contact and coordinates all questions and issues that arise during the project
4)Works collaboratively with process design, interface, testing, and deployment teams, requiring significant customer focus
5)Demonstrates strong detailed analytical thinking, problem solving and results oriented skills
Basic Requirements:
1)3-5 years of recent experience with Hospital Billing or Professional Billing, ideally with Epic Resolute
2) Benefit engine and work queues are critical and required experience.
3)IT experience with maintenance of masterfiles (database managers or data directories), interfaces, and protocols
4)Application implementation and installation experience